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Effective Date: 10/06/2026
At Algovital, we strive to process and deliver your orders as efficiently as possible. Please review our shipping policy below for information regarding delivery timelines, shipping locations, and order fulfillment.
A. Order Processing
- Orders are processed during our regular business days, excluding weekends and public holidays.
- Once your order has been processed and dispatched, you will receive a shipping confirmation along with your tracking details.
- Processing times may vary during promotional periods, holidays, or unforeseen circumstances.
B. Local Delivery (Singapore)
We are pleased to offer free local delivery on all Singapore orders with a minimum purchase of SGD $100.
For orders below the free shipping threshold, applicable shipping charges will be calculated and displayed during checkout.
Delivery Time
- Estimated delivery time: 2–7 business days after dispatch.
Order Tracking
All Singapore orders include a tracking number, allowing you to monitor the delivery status of your package.
If you are unavailable at the time of delivery, the designated courier may hold your parcel for collection according to their delivery procedures. You may use your tracking number to check the latest delivery status and collection information.
Delivery times may vary depending on the destination and customs clearance processes.
C. International Shipping
International orders outside Singapore are fulfilled and dispatched from Algovital Korea Ltd.
Estimated delivery times vary depending on the destination country, customs processing, and local courier services.
Customers are responsible for any applicable customs duties, import taxes, or local charges imposed by their destination country unless otherwise stated.
D. Delivery Delays
While we make every effort to ensure timely deliveries, Algovital is not responsible for delays resulting from:
- Customs clearance procedures
- Courier service disruptions
- Weather conditions
- Public holidays
- Incorrect or incomplete shipping addresses
- Other circumstances beyond our reasonable control
E. Shipping Address
Customers are responsible for providing accurate and complete shipping information when placing an order.
Algovital is not responsible for orders delayed, lost, or returned due to incorrect or incomplete address details provided during checkout.
F. Need Assistance?
If you have any questions regarding shipping, order tracking, or delivery, please contact our Customer Support team through our Contact Us page. We will be happy to assist you.
